Effective Date: May 9, 2025
Our Privacy Policy outlines how we collect, use, and protect your personal information when you visit and interact with our website.
Welcome to https://www.premedcatalyst.com. This site and our various platforms are owned and/or operated by Premed Catalyst, LLC (“Premed Catalyst,” “we,” or “us”). This Privacy Policy governs your use of our website, app, email, text messaging, other forms of electronic messaging, offline activities, in-person events, third-party partners or vendors, our learning and other platforms, and Telephone, hereafter referred to as the “Site.”
At Premed Catalyst, we are committed to transparent communication about the way our Site collects information from users. We understand that your data is important to you and that you care about how your information is collected and used. We have compiled the information below to explain how we gather, use, and store your information. Please read through this policy carefully. Your use of this Site indicates your consent.
Here’s how we protect your data and respect your privacy:
If you are a Premed Catalyst customer or visiting our Site (whether on behalf of yourself or someone else), this policy applies to you.
Our responsibilities
If you are visiting the Premed Catalyst Site or services for your own use, we act as a ‘data controller’ of ‘personal data’. This means we have the responsibility of deciding how personal data is ‘processed’ and protecting it from harm. Personal data includes any information collected by us or provide by you which could be reasonably linked to you, and that with reasonable efforts could be used to identify you, either directly or indirectly.
Your responsibilities
If you provide us with personal information about other people, or if others give us your information, we will only use that information for the specific reason for which it was provided to us. By submitting the information, you confirm that you have obtained proper consent and have the right to authorize us to process it on their behalf in accordance with this Privacy Policy.
What about if I’m purchasing services for someone else?
If you are visiting the Premed Catalyst Site on behalf of someone else (e.g., your minor child), you consent to us acting as a ‘data processor’ of their personal data as well. This means we only process their data to help us provide our service to them, or in accordance with your instructions, or as required by law. You are responsible for informing any third parties how service providers (like us) collect and use data on their behalf.
From the first moment you interact with the Premed Catalyst Site, we are collecting data. Sometimes you provide us with data; sometimes data about you is collected automatically using technology like cookies, web bugs, and other web technologies; and sometimes we collect information directly from our partners and vendors.
Contact details
Information that directly identifies you, such as your name, physical address, telephone number, e-mail address, billing address, delivery address, and business information.
Date necessary to tailor our Program
Certain limited education information, such as your high school, SAT, MCAT, colleges attended, GPA, schools you wish to apply to, resume information, AMCAS, TMDSAS and AACOMAS applications, life background, goals, plans, and budget.
Data that identifies you
Information about you as a user, such as your IP address, browser type and version, browser type and version, time zone settings, browser plug-in types, geolocation information about where you might be, operating system and version, internet connection and preferences, and the type of device you use.
Data on how you use Premed Catalyst
Your URL clickstreams (the path you take through our site), products/services viewed, page response times, download errors, how long you stay on our pages, what you do on those pages, how often, and other actions.
Data on purchase history and preferences
Order and billing information such as order number, payment information, shipping address, and billing address. Information regarding your design specification, items added to your cart, and customer support logs; demographics, interests, estimated age.
Content you upload
Information you share which we may decide to publish in public forums such as your feedback, reviews, and testimonials.
Read more
What about really sensitive data?
We might collect, and you consent to our collecting and using, certain “sensitive data” about you like racial or ethnic origin, political opinions, religious/philosophical beliefs, trade union membership, genetic data, biometric data, heath data, data about your sexual orientation, and offences or alleged offences, as well as income and socioeconomic status, all if it is relevant to your use of the Program (just as in reviewing or assisting you with applications and essays).
What about a minor’s data?
Only minor children over the age of 17 are permitted to use our Site and Programs. Children under the age of thirteen are prohibited from accessing our Site. Additionally, we do not use our site to knowingly collect personal information from children. Please contact us if you learn or have reason to suspect that a child under the age of thirteen is using our Site. We will take prompt action to delete any personal information about the child.
Data protection law means that we can only use your data for certain reasons and where we have a legal basis to do so. Here are the reasons for which we process your data:
Keeping Premed Catalyst running: to operate and maintain our Site
Adding you to the Program, interacting with you in the Program, back-end infrastructure.
Legal basis for this data usage: Contract, Legitimate Interests
Improving Premed Catalyst: to enhance and optimize your experience
Testing features, interacting with feedback platforms and questionnaires, managing landing pages, heat mapping our site, traffic optimization and data analysis and research, and in some cases using third parties to do this—In some instances, we may receive information from our third-party partners and vendors about our users. We may also incorporate third-party marketing and analytic services, such as Google Analytics, to help us analyze how our Site is being used.
Our Privacy Policy only governs Premed Catalyst’s use of your information; however, we may use these third-party services to analyze and enhance your experience.
Legal basis for this data usage: Contract, Legitimate Interests
Selling and providing the Program: to fulfill our obligations to you
Selling you and providing to you or to your minor child the services purchased from us, to store and manage user account data, to assist in e-commerce functionalities.
Legal basis for this data usage: Contract
Customer support: to help you out if something isn’t as expected
Notifying you of any changes to our service or products, solving issues via bug fixing, solving issues related to orders via phone or email.
Legal basis for this data usage: Contract
Newsletters and event invitations: to communicate with you
Sending you periodic newsletters via email. Sending you emails and messages about new features, products and services, and events. Anytime you provide us with your email address, you consent and agree that we can add it to an email newsletter list, but you’ll be able to unsubscribe from that list at any time using the “Unsubscribe” or similar button found in the email itself.
Legal basis for this data usage: Consent
Marketing and selling Premed Catalyst: to present our products and services to you
Identifying you as someone who might wish to buy a Premed Catalyst product or service, contacting you at the email or phone you’ve provided to us to gauge your interest, demo Premed Catalyst and enter into a contract with you, marketing Premed Catalyst to you and others (for example, featuring you in a case study if you agree).
Legal basis for this data usage: Consent
Promoting our products: to present our products and services to other potential customers
Identifying you as an authenticated customer in any product review/testimonial you provide at your own option. Your information (e.g., name as inputted, text and content of your review) will become public if you share your opinion of our products via a testimonial on our Site. Any contributions you post as a user are at your own risk. As a company, we may restrict access to certain portions of our site, however, we strongly encourage you to carefully consider what you share publicly and with whom you share it. If you share information publicly, we cannot guarantee that third parties will not have access to the information. We may use redacted applications and resumes or other information you provide that no longer identifies you as samples or demonstrations of ways in which our other Customers might consider creating such documents.
Legal basis for this data usage: Consent
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Here is what each of these “legal bases” mean:
Consent
You have given clear consent for you to process your personal data for a specific purpose.
You can change your mind!
If you have previously given consent to our processing of your data you can freely withdraw such consent at any time. You can do this by emailing us at team@premedcatalyst.com
If you do withdraw your consent, and if we do not have another legal basis for processing your information, then we will stop processing your personal data. If we do have another legal basis for processing your information, then we may continue to do so subject to your legal rights.
Contract
Processing your data is necessary for a contract you have with us, or because we have asked you to take specific steps before entering into that contract.
Legitimate interests
Processing your data is necessary for our legitimate interests or the legitimate interests of a third party, provided those interests are not outweighed by your rights and interests. These legitimate interests are:
In each case, these legitimate interests are only valid if they are not outweighed by your rights and interests.
Your choices
You can choose not to provide us with personal data.
If you choose to do this, you can continue to use the website and browse its pages, but we will not be able to provide services via the Program without personal data. We will still collect data automatically regarding your activity on our Site and other identifiers.
You can turn off cookies in your browser by changing its settings.
You can block cookies by activating a setting on your browser allowing you to refuse cookies. You can also delete cookies through your browser settings. If you turn off cookies, you can continue to use the website and browse its pages, but Premed Catalyst may not work effectively.
To exercise your right to make requests regarding your personal information, please contact us via email at zach@premedcatalyst.com or by mail at 1241 Rocky Creek Dr., Pflugerville Tx, 78660. We may take steps to verify your identity before providing the requested information.
You have the right to access information we hold about you.
This includes the right to ask us supplementary information about:
We will provide you with the information within one (1) month of your request, unless doing so would adversely affect the rights and freedoms of others (e.g. another person’s confidentiality or intellectual property rights). We’ll tell you if we can’t meet your request for that reason.
You have the right to make us correct any inaccurate personal data about you.
You can object to us using your data for profiling you or making automated decisions about you.
We may use your data to determine whether we should let you know information that might be relevant to you (for example, tailoring emails to you based on your activity on the website). Otherwise, the only circumstances in which we will do this is to provide the Premed Catalyst products and service to you.
You have the right for your data to not be shared with any third parties or for marketing purposes.
We will never sell your data to any third parties (other than sharing data with our vendors who help make our products and services work—more about this below!) or market to them.
You have the right to be ‘forgotten’ by us.
You can do this by asking us to erase any personal data we hold about you, if it is no longer necessary for us to hold the data for purposes of your use of Premed Catalyst. This right doesn’t always apply (for example, if we have a contract with you), but we’ll tell you if this is the case when you ask us to erase your data.
Depending on your location, you may have the right to file a complaint regarding our use of your data.
Please tell us first, so we have a chance to address your concerns.
How secure is the data we collect?
As a company, the protection of your information is important to us. We have designed and adopted physical, electronic, and managerial procedures to safeguard and secure the information we collect. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
And please remember:
The personal data we collect is processed in the US.
By submitting your personal data, you agree to this transfer, storing or processing by us. If we transfer or store your information outside the US we will take steps to ensure that your privacy rights continue to be protected as outlined in this Privacy Policy.
Third parties who process your data
Though we do not sell or disclose the personal information we collect in the ordinary course of our business, we may share your data with third parties in accordance with the purposes described above. Businesses often use third parties to help them host their website and events, communicate with customers, power their emails, etc. We partner with third parties who we believe are the best in their field at what they do.
When we do this, sometimes it is necessary for us to share your data with them in order to get these services to work well. Your data is shared only when strictly necessary and according to the safeguards and good practices detailed in this Privacy Policy.
Read more
Here are the details of our main third-party service providers, and what data they collect or we share with them, where they store the data and why they need it (broken down by category of providers):
These are the third-party service providers who help us to process personal data on your behalf when you are a Premed Catalyst customer. You are the controller of this personal data. We use these sub-processors to provide hosting and functionality in the Premed Catalyst Site, and in providing our services (including the Program) to you:
Service provider Data collected or shared Purpose Place of processing
Notion
This is a project management vendor, to help us keep track of customer goals. Customers may be able to view each other’s information in this platform. US
Slack
Data that identifies you, including goals related to our Program This is a messaging platform, to help us communicate with customers and keep track of customer goals. Customers may be able to view each other’s information in this platform. US
Fireflies.ai
Data that identifies you, including goals related to our Program We use this platform for notetaking, cloud storage of records of calls with Customers, curriculum development and feedback gathering. US
Loom
Recordings related to you We use this platform to provide asynchronous feedback for customers US
Service provider Data collected or shared Purpose Place of processing
Alphabet Inc.: Google Analytics, etc.
Estimated age, gender, and interests of your website visitors. This is a web analytics service: we use it to track your use of the Site, and it shows us a user’s activity. US
WebFlow
Pixels Tracking, IP address, platform types, clicks, preferences based on submissions, even tracking, demographic data, device, browser, in the future it is possible we will use this for retargeting ads US
Service provider Data collected or shared Purpose Place of processing
WebFlow
Contact details Email marketing WebFlow
Typeform Contact details Email marketing; sales calls; product feedback. US
Hubspot Forms Contact details Email marketing US
Klaviyo Contact details Email marketing US
Alphabet Inc. (Google Meets) Contact details Calls US
Zoom Contact details Calls US
Contact details Credit card processing US
Contact details Bank payments; accounting US
HelloSign Contact details Signing documents US
This section specifically addresses the way our Site uses various technologies to collect information from users. The technologies include cookies, flash cookies, pixels, web beacons, and other related data files customarily used by most websites today. Unless you adjust your browser settings to refuse cookies, we (and these third parties) will issue cookies when you interact with Premed Catalyst. These may be ‘session’ cookies, meaning they delete themselves when you leave Premed Catalyst, or ‘persistent’ cookies which do not delete themselves and help us recognize you when you return so we can provide a tailored service. Third-party cookies are stored by other parties and are used primarily to track a user’s browsing history. Third parties may also use cookies to provide advertising to you across various sites.
Cookies Explained
Cookies are small, encrypted data files stored on your computer’s hard drive when you visit a website. They allow a site to capture data you provide on the site and store it for later retrieval. Cookies are most often used to capture information about things like your user preferences and decisions. By storing cookies, website owners are able to understand your online practices and create time-saving options to enhance your overall browsing experience. For example, if you opt out of signing up for our email list, the cookies that our Site has stored on your computer recall that information so that you do not receive another request to join our list moments after your initial refusal.
How can I block cookies?
You can block cookies by activating a setting on your browser allowing you to refuse the setting of cookies. You can also delete cookies through your browser settings. If you use your browser settings to disable, reject, or block cookies (including essential cookies), certain parts of our Site will not function fully. In some cases, our Site may not be accessible at all. Please note that where third parties use cookies we have no control over how those third parties use those cookies.
Disabling and Deleting Cookies
You can manage, block, or delete cookies by adjusting your cookie preferences in your browser settings. However, please note that disabling certain cookies could significantly impact your user experience. Specific instructions for managing cookies in your particular browser are provided at the links below:
● Google Chrome, https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en
● Firefox, https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
● Internet Explorer, https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
● Safari, https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
We may update this policy from time to time. If any updates are made to this policy, they will be posted here. Additionally, if material changes are made to this policy, we will notify you via a notice to this website, and registered users will receive an additional email. Please check this page frequently for updates.
If you have any questions, comments, or concerns about this Privacy Policy or our products or services, please contact us via email at team@premedcatalyst.com or by mail at 1241 Rocky Creek Dr., Pflugerville Tx, 78660.
Effective Date: November 25, 2025